Frequently Asked Questions

Everything you need to know about your Nanobag experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.

What is the weight capacity of a Nanobag?

Despite their compact size, Nanobags are engineered with high-density diamond ripstop polymer and can safely carry up to 66lbs (30kg).

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Are Nanobags waterproof?

Nanobags are water-repellent, meaning they will protect your belongings from light rain and spills, though they should not be submerged in water.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Can I wash my Nanobag?

Yes, Nanobags are machine washable. We recommend a cold, gentle cycle and hanging them to air dry to maintain the integrity of the fabric.